Ecommerce Account Manager

Jewel Paradise wants to bring on an Ecommerce Account Manager for its Brahmpuri, Jaipur team. The pay goes up to ₹22,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Basic Excel | Skills Needed : Computer

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Basic Excel, Computer
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Basic Excel
• Skills Needed: Computer
• You are polite and patient

Pay and perks

The salary for this role is ₹10,000 – ₹22,000 per month.

What the job involves

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Job details

• Job location: Brahmpuri, Jaipur, Rajasthan
• Job type: Full time
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work type: Work from office

Apply today and take the next step in your career with Jewel Paradise.