Tele Caller

Jg Financial Services (J & G Enterprises) wants to bring on a Tele Caller for its Meerut team. There are 2 open positions. You can earn up to ₹13,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Salary

Compensation: ₹10,000 – ₹13,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Active listening, Typing speed, Verbal communication, Complaint handling
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone patient and calm under pressure

Key responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Job at a glance

• Work location: Meerut, Uttar Pradesh
• Job type: Full time
• Openings: 2
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Jg Financial Services (J & G Enterprises).