Telecaller

Jharsuguda Home Tutors wants to bring on a Telecaller for its Mohibullapur, Lucknow team. Salary is up to ₹12,000/month. Freshers can apply. There are 5 open positions.

Employer’s description

Effective Deal With Parent And Teacher. Type : Inbound, Sales, Domestic | Languages : Hindi, English

Pay and perks

You will be paid ₹10,000 – ₹12,000 per month.

Who can apply

• Open to freshers
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Sales
• Basic English
• Freshers can apply
• Type: Inbound, Sales, Domestic
• Languages: Hindi, English
• Someone customer-first and patient

Day-to-day work

Here is what a typical day looks like:

• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Job details

• Location: Mohibullapur, Lucknow, Uttar Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Openings: 5

Ready to start? Upload your resume and apply to Jharsuguda Home Tutors today.