Team Leader

Start your next role as a Team Leader with Jindal Teleservices Private Limited in Mohali. Salary is up to ₹22,000/month. 5 candidates will be hired for this role.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : English, Punjabi, Hindi

Salary and benefits

You will be paid ₹18,000 – ₹22,000 per month.

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Outbound and Punjabi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: English, Punjabi, Hindi
• A calm under pressure, customer-first attitude

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant.

Quick facts

• Work location: Mohali, Punjab
• Work type: On-site
• Vacancies: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Jindal Teleservices Private Limited today.