Telecaller

Jingle Holiday Bazar has an opening for a Telecaller based in Shalimar Garden - Ghaziabad, Delhi. Great for first-time job seekers. Salary is up to ₹20,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Complaint handling, Active listening, Verbal communication, CRM tools
• Basic English
• Freshers can apply
• Someone customer-first and polite

What you get

You will be paid ₹15,000 – ₹20,000 per month.

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Job at a glance

• Location: Shalimar Garden - Ghaziabad, Delhi, Delhi
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Jingle Holiday Bazar reviews applications regularly.