Telecaller

Looking for a Telecaller role in Arumbakkam, Chennai? Jio Store Avadi(Sim and Fibernet) is hiring now. The pay goes up to ₹15,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

As a Telecaller, your work will include:

• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Who can apply

• Open to freshers
• Education: Tenth Pass
• Comfortable with Verbal communication, Active listening, CRM tools, Complaint handling
• Female Only
• No English required
• Freshers can apply
• A customer-first, patient attitude

Salary and benefits

The salary for this role is ₹10,000 – ₹15,000 per month.

Job at a glance

• Work location: Arumbakkam, Chennai, Tamil Nadu
• Openings: 1
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Jio Store Avadi(Sim and Fibernet) reviews applications regularly.