Customer Care Executive/Fresher

Jiva Ayurvedic Pharmacy Limited has an opening for a Customer Care Executive/Fresher based in Sector 32 - Faridabad, Delhi. You can earn up to ₹16,000/month. The team is filling 7 vacancies. No experience? You can still apply.

Note from the employer

* Job Description:* Handling Incoming Calls From Customers And Capturing Important Details In The System Understanding Customer Queries And Providing Appropriate Resolutions Assisting Customers With Their Concerns And Helping Them Schedule Consultations With Doctors Interested Can Share Your Resume At 8527043535 And Call Abhishek Hr.

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and English, Typing speed, CRM tools and Active listening
• Male Only
• Basic English
• Freshers can apply
• You are customer-first and calm under pressure

Salary

You will be paid ₹13,000 – ₹16,000 per month.

Your responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Quick facts

• Job location: Sector 32 - Faridabad, Delhi, Delhi
• Work type: Office-based
• Vacancies: 7
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 12:00 PM - 9:00 PM | 6 days working

Ready to start? Upload your resume and apply to Jiva Ayurvedic Pharmacy Limited today.