Telecaller

JK Developers is hiring a Telecaller in Guntur. You can earn up to ₹11,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Typing speed, Verbal communication, Active listening, Hindi and English
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and calm under pressure

Key responsibilities

Here is what a typical day looks like:

• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Compensation

Compensation: ₹10,000 – ₹11,000 per month.

Job at a glance

• Location: Guntur, Andhra Pradesh
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with JK Developers.