Telecaller

JK Finance has an opening for a Telecaller based in Budh Vihar, Alwar. You can earn up to ₹12,000/month. Great for first-time job seekers.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Verbal communication, CRM tools, Complaint handling, Active listening
• Basic English
• Freshers can apply
• A customer-first, calm under pressure attitude

Salary and benefits

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Job details

• Job location: Budh Vihar, Alwar, Rajasthan
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time

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