Recovery Executive

Jk Viklang Kendra & Surgical House is hiring a Recovery Executive in New Gurgaon - Gurgaon, Delhi. Salary is up to ₹20,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Nb : Own Motor Vehicle(Bike) For Field Travel And Site Visits. 1 - 2 Years Experience Compulsory.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of CRM tools, Verbal communication, Active listening and Hindi and English
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Salary

Compensation: ₹18,000 – ₹20,000 per month.

Your responsibilities

• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Job details

• Location: New Gurgaon - Gurgaon, Delhi, Delhi
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Jk Viklang Kendra & Surgical House.