Telecaller

Looking for a Telecaller role in Panchkula, Chandigarh? JMB Financial is hiring now. Salary is up to ₹12,000/month. Freshers can apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Complaint handling, Active listening, CRM tools, Verbal communication
• Basic English
• Freshers can apply
• A customer-first, calm under pressure attitude

Key responsibilities

• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: Panchkula, Chandigarh, Chandigarh
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — JMB Financial reviews applications regularly.