Customer Relationship Executive (Cr...

Looking for a Customer Relationship Executive (Cr... role in West Mambalam, Chennai? Jmb Motors is hiring now. Great for first-time job seekers. 2 candidates will be hired for this role. The pay goes up to ₹20,000/month.

Note from the employer

Handle Customer Inquiries Through Calls, Emails, And Walk-Insmaintain And Update Customer Database And Recordsfollow Up With Customers For Service Reminders, Feedback, And Satisfactioncoordinate With Sales And Service Teams To Ensure Smooth Customer Experienceschedule Service Appointments And Confirm Bookingshandle Customer Complaints. Type : Sales | Languages : Tamil, English

What you get

Compensation: ₹15,000 – ₹20,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Below 10th or equivalent
• Good knowledge of English, Sales and Tamil
• Good English
• Freshers can apply
• Type: Sales
• Languages: Tamil, English

Day-to-day work

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Job at a glance

• Job location: West Mambalam, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Tuesday to Saturday
• Work mode: Office-based
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2

Interested? Apply now on BetterJobs with your resume — Jmb Motors reviews applications regularly.