Operation Executive

A new Operation Executive role is open at Jmd Consultant, JLN Marg, Jaipur. There are 5 open positions. You can earn up to ₹25,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Skills Needed : Computer, Email

What the job involves

Here is what a typical day looks like:

• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Salary and benefits

You will be paid ₹15,000 – ₹25,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of Computer and Email
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Skills Needed: Computer, Email

Quick facts

• Work location: JLN Marg, Jaipur, Rajasthan
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Openings: 5
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

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