Senior Telecaller

Join Jmd Consultant as a Senior Telecaller in Vaishali Nagar, Jaipur. Salary is up to ₹20,000/month. The team is filling 5 vacancies.

Note from the employer

Excellent Communication Skillsexperience In Outbound/Inbound Callingability To Handle Customer Queries And Follow-Upsbasic Computer Knowledgepositive Attitude And Target-Oriented Approach. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound, Domestic | Languages : English

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of Domestic, English, Inbound and Outbound
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound, Domestic
• Languages: English

Key responsibilities

As a Senior Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Job details

• Work location: Vaishali Nagar, Jaipur, Rajasthan
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Jmd Consultant reviews applications regularly.