Customer Care Executive

Join Jmd Skilltech Private Limited as a Customer Care Executive in Rambag, Indore. You can earn up to ₹18,000/month. Freshers can apply. There are 10 open positions.

Note from the employer

Handle Inbound Calls , Provide Right Information , Solve The Quries Of Customers. Type : Inbound | Languages : Bengali, Marathi, Hindi, English

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Compensation: ₹15,000 – ₹18,000 per month.

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Hindi, Inbound, Marathi
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Bengali, Marathi, Hindi, English

Position details

• Location: Rambag, Indore, Madhya Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 10
• Job type: Full time
• Working hours: 9:00 AM - 6:00PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Jmd Skilltech Private Limited reviews applications regularly.