Telecaller Inbound

A new Telecaller Inbound role is open at Job Junction, Punagam, Surat. Salary is up to ₹20,000/month.

Note from the employer

Make Outbound Calls To Prospective And Existing Customers.Explain The Company'S Products Or Services Clearly And Professionally.Generate Leads And Schedule Appointments For The Sales Team.Follow Up With Customers And Maintain Regular Communication.Handle Customer Inquiries And Resolve Basic Queries.Maintain Accurate Call Records And Update Crm. 1 - 2 Years Experience Compulsory.

Who can apply

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Skills: Hindi and English, CRM tools, Complaint handling, Active listening
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, customer-first attitude

Your responsibilities

• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

What you get

Compensation: ₹15,000 – ₹20,000 per month.

Quick facts

• Location: Punagam, Surat, Gujarat
• Work mode: On-site
• Vacancies: 1
• Employment type: Full time
• Working hours: 9:00 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Job Junction reviews applications regularly.