Account / Relationship Management -...

Jobgain Hr Solutions Private Limited is hiring an Account / Relationship Management -... in Deccan Gymkhana, Pune. The pay goes up to ₹25,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Marketing | Type : Sales | Languages : Marathi, Hindi, English

Requirements

• At least 2 years of relevant experience
• Graduate or equivalent
• Good knowledge of English, Hindi, Marathi, Marketing and Sales
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Marketing
• Type: Sales
• Languages: Marathi, Hindi, English
• A polite, calm under pressure attitude

What the job involves

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Salary and benefits

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Position details

• Location: Deccan Gymkhana, Pune, Maharashtra
• Vacancies: 1
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Jobgain Hr Solutions Private Limited reviews applications regularly.