Telecalling Team Leader

Jobistiq Manpower Private Limited wants to bring on a Telecalling Team Leader for its C-2, Block Yamuna Vihar, Delhi team. The pay goes up to ₹18,000/month. 4 candidates will be hired for this role.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Verbal communication, CRM tools, Complaint handling, Hindi and English
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are patient and customer-first

What you get

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

What the job involves

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Job details

• Job location: C-2, Block Yamuna Vihar, Delhi, Delhi
• Employment type: Full time
• Work type: On-site
• Interview: 9:00 AM - 9:00 PM | Monday to Sunday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 4

Apply today and take the next step in your career with Jobistiq Manpower Private Limited.