Telecalling Team Leader

Join Jobistiq Manpower Private Limited as a Telecalling Team Leader in Nand Nagri, Delhi. Salary is up to ₹15,000/month. There are 5 open positions.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Real Estate

Salary

The salary for this role is ₹13,000 – ₹15,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Real Estate
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Real Estate

What the job involves

In this role, you will:

• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Job at a glance

• Location: Nand Nagri, Delhi, Delhi
• Employment type: Full time
• Vacancies: 5
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 9:00 AM - 9:00 PM | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to Jobistiq Manpower Private Limited today.