Technical Support Executive

Jobkarro.Com wants to bring on a Technical Support Executive for its Sector 30 - Gurgaon, Delhi team. There are 20 open positions. Salary is up to ₹3,50,000/month.

Employer’s description

We Are Hiring Technical Support Executives To Provide Exceptional Customer Support By Resolving Technical Issues Via Voice, Chat, Or Email. The Ideal Candidate Should Possess Strong Troubleshooting Skills, Excellent Communication, And A Customer-First Approach. 1 - 2 Years Experience Compulsory. | Type : International | Languages : Hindi, English

Roles and responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

What you get

You will be paid ₹30,000 – ₹3,50,000 per month.

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Hindi, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: Hindi, English
• Someone patient and calm under pressure

Job at a glance

• Location: Sector 30 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Vacancies: 20

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