Virtual Relationship Manager

Jobox Hire Pvt ltd is looking for a Virtual Relationship Manager to join its team in Sector 41 - Gurgaon, Delhi. There are 10 open positions. You can earn up to ₹20,000/month.

In the employer’s words

Manage Customer Interactions Via Calls, Emails, And Digital Platforms. Build And Maintain Strong Customer Relationships. Promote And Sell Banking And Financial Products Such As:Savings & Current Accounts, Fixed Deposits, Loans (Home, Business, Lap), Insurance Identify Customer Needs And Provide Tailored Financial Solutions.Drive Cross-Selling. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Skills and qualifications

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with English, Hindi, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English

What you get

The salary for this role is ₹15,000 – ₹20,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.

Job details

• Work location: Sector 41 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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