Jockey Chat Process Executive Bpo N...

Jockey wants to bring on a Jockey Chat Process Executive Bpo N... for its Sector 20 - Gurgaon, Delhi team. No experience? You can still apply. You can earn up to ₹25,000/month. There are 30 open positions.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Marathi, English

Day-to-day work

As a Jockey Chat Process Executive Bpo N..., your work will include:

• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Bengali, English, Gujarati, Kannada, Malayalam, Marathi, Tamil, Telugu
• Good English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Marathi, English
• You are calm under pressure and customer-first

Salary and benefits

The salary for this role is ₹18,000 – ₹25,000 per month.

Job details

• Location: Sector 20 - Gurgaon, Delhi, Delhi
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Jockey.