Jockey Customer Success Associate C...

Jockey has an opening for a Jockey Customer Success Associate C... based in Sector 29 - Gurgaon, Delhi. The team is filling 15 vacancies. You can earn up to ₹21,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Key responsibilities

Here is what a typical day looks like:

• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Typing speed, Verbal communication, Complaint handling, Active listening
• Good English
• 1 - 2 Years Experience Compulsory.

Salary

You will be paid ₹17,000 – ₹21,000 per month.

Job details

• Location: Sector 29 - Gurgaon, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Openings: 15
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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