Jockey Inbound Outbound Bpo Custome...

Jockey wants to bring on a Jockey Inbound Outbound Bpo Custome... for its Sector 30 - Gurgaon, Delhi team. The pay goes up to ₹25,000/month. Freshers can apply. There are 20 open positions.

Employer’s description

Identify Complex Cases And Transfer Them To The Appropriate Technical Or Management Team.

Pay and perks

Compensation: ₹16,000 – ₹25,000 per month.

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Skills: Complaint handling, Hindi and English, CRM tools, Active listening
• Good English
• Freshers can apply
• You are calm under pressure and customer-first

What the job involves

As a Jockey Inbound Outbound Bpo Custome..., your work will include:

• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Job details

• Location: Sector 30 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 20
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Jockey today.