Telecaller

Jodhpur Finance is looking for a Telecaller to join its team in Ratanada, Jodhpur. The pay goes up to ₹12,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Salary and benefits

You will be paid ₹10,000 – ₹12,000 per month.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Complaint handling, Typing speed, CRM tools, Verbal communication
• Basic English
• Freshers can apply
• You are patient and customer-first

Quick facts

• Location: Ratanada, Jodhpur, Rajasthan
• Job type: Full time
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Jodhpur Finance reviews applications regularly.