Customer Experience Executive

Join Joyee as a Customer Experience Executive in Bhawanipur, Kolkata. Salary is up to ₹15,000/month. The team is filling 3 vacancies.

Note from the employer

We Are Looking For A Proactive And Detail-Oriented Customer Experience Executive To Manage The Customer Journey From Pre-Purchase To Post-Purchase. This Is A Non-Voice Process Role Where You'Ll Assist Customers Via Whatsapp, Coordinate With Internal Teams, And Ensure Prompt Resolution Of Queries While Delivering An Excellent Customer Experience. 1 - 2 Years Experience Compulsory. | Advanced Excel

What the job involves

As a Customer Experience Executive, your work will include:

• Raise issues early and suggest practical fixes
• You'll keep simple daily records of your work.
• You'll follow company processes and safety guidelines.
• Complete assigned tasks accurately and on time
• Coordinate with your supervisor and team members

Candidate profile

• 1–2 years of relevant experience
• Graduate or equivalent
• Skills: Advanced Excel
• Basic English
• 1 - 2 Years Experience Compulsory.
• Advanced Excel
• You are punctual and reliable

Compensation

The salary for this role is ₹10,000 – ₹15,000 per month.

Quick facts

• Job location: Bhawanipur, Kolkata, West Bengal
• Interview: We will schedule accordingly
• Working hours: 11 PM - 8:00 PM | One weekly off
• Employment type: Full time
• Work mode: Office-based
• Vacancies: 3

Interested? Apply now on BetterJobs with your resume — Joyee reviews applications regularly.