Field Collection Executive

Jp Associates wants to bring on a Field Collection Executive for its West Marredpally, Hyderabad team. There are 30 open positions. You can earn up to ₹21,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Credit Card, Loan

Pay and perks

You will be paid ₹18,000 – ₹21,000 per month.

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Credit Card, Loan
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Credit Card, Loan
• A polite, patient attitude

Roles and responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Job details

• Job location: West Marredpally, Hyderabad, Telangana
• Job type: Full time
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Jp Associates reviews applications regularly.