Telecaller

Join JP Realty as a Telecaller in Sector 84 - Gurgaon, Delhi. Salary is up to ₹20,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Your responsibilities

• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Pay and perks

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Hindi and English, Complaint handling, CRM tools, Verbal communication
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are patient and polite

Quick facts

• Location: Sector 84 - Gurgaon, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Vacancies: 1

Apply today and take the next step in your career with JP Realty.