Telecaller

Start your next role as a Telecaller with JP Technologies in Govind Puri, Delhi. Salary is up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Salary and benefits

The salary for this role is ₹12,000 – ₹15,000 per month.

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Active listening, Complaint handling, Typing speed, Verbal communication
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and customer-first

Job details

• Location: Govind Puri, Delhi, Delhi
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by JP Technologies.