Telecaller

Start your next role as a Telecaller with JRR Prime Developers in Chandrasekharpur, Bhubaneswar. There are 3 open positions. Salary is up to ₹10,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Compensation

The salary for this role is ₹10,000 per month.

Your responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Active listening, Verbal communication, Hindi and English, Typing speed
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, patient attitude

Job at a glance

• Location: Chandrasekharpur, Bhubaneswar, Odisha
• Vacancies: 3
• Employment type: Full time
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with JRR Prime Developers.