Telecaller

Join JS Beauty Hair Wellness as a Telecaller in Somajiguda, Hyderabad. Salary is up to ₹18,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

As a Telecaller, your work will include:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Hindi and English, Complaint handling, CRM tools, Verbal communication
• Female Only
• Basic English
• Freshers can apply
• You are calm under pressure and customer-first

Pay and perks

You will be paid ₹15,000 – ₹18,000 per month.

Quick facts

• Job location: Somajiguda, Hyderabad, Telangana
• Work type: Office-based
• Employment type: Full time
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to JS Beauty Hair Wellness today.