Marketing Executive

JST Outsourcing Services Pvt. Ltd wants to bring on a Marketing Executive for its Mohali team. The team is filling 10 vacancies. Salary is up to ₹22,000/month.

Note from the employer

The Marketing Executive Plays A Vital Role In Engaging Potential Customers Via Telephone To Elaborate The Offerings Of The Company. Responsibilities Include Maintaining Customer Lists, Articulating The Advantages Of Our Services, And Precisely Recording All Pertinent Details, Including Payment Information.

Compensation

Compensation: ₹20,000 – ₹22,000 per month.

Key responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status.
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Requirements

• Ideal for freshers starting their career
• Education: Graduate
• Skills: CRM tools, Hindi and English, Typing speed, Complaint handling
• Good English
• Freshers can apply
• Someone customer-first and polite

Job details

• Work location: Mohali, Punjab
• Interview: 11:00 AM - 1:00 PM | Wednesday
• Work mode: Office-based
• Openings: 10
• Timings: 9:00 PM - 6:00 AM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — JST Outsourcing Services Pvt. Ltd reviews applications regularly.