Telecaller

Jugnu Real State Group is hiring a Telecaller in Mansarovar, Jaipur. Salary is up to ₹11,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Verbal communication, Active listening, CRM tools, Complaint handling
• Basic English
• Freshers can apply
• You are patient and polite

Compensation

Salary: ₹8,000 – ₹11,000 per month, based on skills and experience.

Quick facts

• Job location: Mansarovar, Jaipur, Rajasthan
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 1
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Jugnu Real State Group.