Operations Executive

Jumbotail Technologies Private Limited wants to bring on an Operations Executive for its Banashankari, Bengaluru team. You can earn up to ₹35,000/month. There are 3 open positions.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Marketing | Type : Sales | Languages : English, Kannada

What the job involves

In this role, you will:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

The salary for this role is ₹30,000 – ₹35,000 per month.

Requirements

• 2+ years of experience in a similar role
• Education: 12th Pass
• Skills: English, Kannada, Marketing, Sales
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Marketing
• Type: Sales
• Languages: English, Kannada
• Someone polite and customer-first

Job at a glance

• Location: Banashankari, Bengaluru, Karnataka
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 3

If this job suits you, apply now — shortlisted candidates will be contacted by Jumbotail Technologies Private Limited.