Guest Relation Executive

Jus Jumpin Kids Entertainment Private Limited has an opening for a Guest Relation Executive based in Rajarhat, Kolkata. You can earn up to ₹26,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Outbound, Sales, Domestic | Languages : Bengali, Hindi, English

Key responsibilities

• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Candidate profile

• 2+ years of experience in a similar role
• Graduate or equivalent
• Skills: Bengali, Domestic, English, Hindi, Outbound, Sales
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Sales, Domestic
• Languages: Bengali, Hindi, English
• You are patient and calm under pressure

Salary

Salary: ₹20,000 – ₹26,000 per month, based on skills and experience.

Job at a glance

• Work location: Rajarhat, Kolkata, West Bengal
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Shift: 11.00 AM - 8.00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Jus Jumpin Kids Entertainment Private Limited.