Shopify Hendaling

Justlooks is looking for a Shopify Hendaling to join its team in Punagam, Surat. Salary is up to ₹14,000/month. There are 3 open positions. Freshers can apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Sales, Domestic | Languages : Gujarati, Marathi, Hindi, English

What we are looking for

• Freshers are welcome to apply
• Graduate or equivalent
• Comfortable with Domestic, English, Gujarati, Hindi, Marathi, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales, Domestic
• Languages: Gujarati, Marathi, Hindi, English

Roles and responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Compensation

Compensation: ₹12,000 – ₹14,000 per month.

Job at a glance

• Job location: Punagam, Surat, Gujarat
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 3
• Work mode: Work from office

Apply today and take the next step in your career with Justlooks.