Senior Tele Caller

Looking for a Senior Tele Caller role in Vadapalani, Chennai? Jutech is hiring now. The pay goes up to ₹20,000/month. There are 2 open positions.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. More Than 2 Years Experience Compulsory. | Type : Sales, International | Marketing | Languages : English

What you get

Compensation: ₹15,000 – ₹20,000 per month.

Key responsibilities

Your main tasks will be to:

• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• You will meet quality, call-handling and satisfaction targets.

Skills and qualifications

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of English, International, Marketing and Sales
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales, International
• Marketing
• Languages: English
• A patient, customer-first attitude

Job details

• Job location: Vadapalani, Chennai, Tamil Nadu
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Timings: 9 PM - 6:30 AM | Monday to Saturday
• Openings: 2

Ready to start? Upload your resume and apply to Jutech today.