Account / Relationship Management -...

Jyoti enterprises is looking for an Account / Relationship Management -... to join its team in Rohania, Varanasi. You can earn up to ₹10,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

What the job involves

Here is what a typical day looks like:

• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: Below 10th
• Comfortable with English, Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone calm under pressure and patient

Salary and benefits

Compensation: ₹8,000 – ₹10,000 per month.

Job at a glance

• Work location: Rohania, Varanasi, Uttar Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10 AM - 6:00 PM | Monday to Saturday
• Vacancies: 1
• Work type: On-site
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Jyoti enterprises reviews applications regularly.