Tele Counsellor

A new Tele Counsellor role is open at Jyoti Group Of Education, Maldahiya, Varanasi. No experience? You can still apply. There are 5 open positions. Salary is up to ₹15,000/month.

Note from the employer

We Need A Tele Counsellor. Type : Sales, Outbound | Marketing | Languages : Hindi, English

Salary and benefits

Salary: ₹8,000 – ₹15,000 per month, based on skills and experience.

Candidate profile

• Open to freshers
• Minimum qualification: Graduate
• Good knowledge of English, Hindi, Marketing, Outbound and Sales
• Female Only
• No English required
• Freshers can apply
• Type: Sales, Outbound
• Marketing
• Languages: Hindi, English

Roles and responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Quick facts

• Location: Maldahiya, Varanasi, Uttar Pradesh
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 5

If this job suits you, apply now — shortlisted candidates will be contacted by Jyoti Group Of Education.