Senior Tele Caller

K B Solutions is hiring a Senior Tele Caller in Tarnaka, Hyderabad. Salary is up to ₹30,000/month. 15 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Tamil, Telugu, Hindi, English

Candidate profile

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Good knowledge of English, Hindi, Tamil and Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, Telugu, Hindi, English
• A polite, customer-first attitude

Compensation

Compensation: ₹10,000 – ₹30,000 per month.

Day-to-day work

• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.

Job at a glance

• Job location: Tarnaka, Hyderabad, Telangana
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time
• Vacancies: 15
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by K B Solutions.