Telecaller

K.K. Enterprises is looking for a Telecaller to join its team in Park Circus, Kolkata. Salary is up to ₹12,000/month. The team is filling 6 vacancies.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Verbal communication, Active listening, CRM tools and Typing speed
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Someone patient and polite

What you get

Salary: ₹9,000 – ₹12,000 per month, based on skills and experience.

What the job involves

• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Job details

• Job location: Park Circus, Kolkata, West Bengal
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 6
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by K.K. Enterprises.