Telecaller

Looking for a Telecaller role in Shakti Khand II - Ghaziabad, Delhi? K.R. Pharma is hiring now. The pay goes up to ₹12,000/month. The team is filling 3 vacancies.

Employer’s description

Calling Customers And Informing Them About The Company'S Medicine Product/ Service, Receive Calls And Solve Queries. Marketing | Type : Sales, Domestic | Languages : English, Hindi

Compensation

You will be paid ₹10,000 – ₹12,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Skills: Domestic, English, Hindi, Marketing, Sales
• Basic English
• Freshers can apply
• Marketing
• Type: Sales, Domestic
• Languages: English, Hindi
• Someone customer-first and polite

Roles and responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: Shakti Khand II - Ghaziabad, Delhi, Delhi
• Working hours: 10:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 3
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

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