Account / Relationship Management -...

K S Traders has an opening for an Account / Relationship Management -... based in Baguiati, Kolkata. Salary is up to ₹15,000/month. No experience? You can still apply.

In the employer’s words

Want A Candidate With English Speaking & Writing, Emailing To Customers, Good Communication Skills, Hard Working, Fresher, B. Com Graduate Preferable.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status.

Salary

The salary for this role is ₹15,000 per month.

Candidate profile

• Open to freshers
• Minimum qualification: Graduate
• Good knowledge of Complaint handling, Typing speed, Active listening and CRM tools
• Good English
• Freshers can apply
• A patient, customer-first attitude

Position details

• Location: Baguiati, Kolkata, West Bengal
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Vacancies: 1
• Working hours: 10:30 am - 6:30pm | Monday to Saturday

Click Apply to send your profile to K S Traders. It takes less than a minute.