Telecaller

K Shankar Coaching Centre has an opening for a Telecaller based in Hanamkonda, Warangal. Salary is up to ₹15,000/month. 2 candidates will be hired for this role.

In the employer’s words

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory.

Day-to-day work

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Pay and perks

Compensation: ₹10,000 – ₹15,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, Active listening, Verbal communication and CRM tools
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, patient attitude

Position details

• Work location: Hanamkonda, Warangal, Telangana
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to K Shankar Coaching Centre today.