Telecaller

Looking for a Telecaller role in Shela, Ahmedabad? K V Brokers is hiring now. You can earn up to ₹25,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What you will do

As a Telecaller, your work will include:

• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of Verbal communication, CRM tools, Complaint handling and Hindi and English
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone polite and calm under pressure

What you get

Compensation: ₹15,000 – ₹25,000 per month.

Quick facts

• Location: Shela, Ahmedabad, Gujarat
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time

Ready to start? Upload your resume and apply to K V Brokers today.