State Collection Manager

K1 Security Services Private Limited is hiring a State Collection Manager in Dum Dum Road, Kolkata. Salary is up to ₹30,000/month.

Note from the employer

Collection And Operation. More Than 2 Years Experience Compulsory. | Languages : English, Hindi, Bengali

Salary

You will be paid ₹25,000 – ₹30,000 per month.

Key responsibilities

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

Requirements

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with Bengali, English, Hindi
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi, Bengali
• A customer-first, calm under pressure attitude

Job at a glance

• Location: Dum Dum Road, Kolkata, West Bengal
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 1
• Work type: Work from office
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to K1 Security Services Private Limited today.