Tele Caller

Join Ka Financial Services as a Tele Caller in Kakrola, Delhi. 15 candidates will be hired for this role. You can earn up to ₹25,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Kannada, Tamil, Bengali, Gujarati, Punjabi, Hindi, English

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Requirements

• 1 to 2 years of experience in a similar role
• Below 10th or equivalent
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Kannada, Punjabi, Tamil
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Kannada, Tamil, Bengali, Gujarati, Punjabi, Hindi, English

Pay and perks

Compensation: ₹15,000 – ₹25,000 per month.

Job at a glance

• Job location: Kakrola, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 15
• Work type: Office-based

Click Apply to send your profile to Ka Financial Services. It takes less than a minute.