Customer Care Executive (Cce)

Join Kabalikrut Group as a Customer Care Executive (Cce) in Mohali. 30 candidates will be hired for this role. Great for first-time job seekers. You can earn up to ₹35,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Good Communication In English And Should Be Comfortable To Work In Rotational Shifts. International Process And Domestic. Type : International, Domestic, Inbound | Languages : Hindi, English

What you will do

Your main tasks will be to:

• Explain products and offers clearly and handle objections
• You'll share market and competitor feedback with the team.
• Follow up on leads and convert them into sales.
• Build long-term relationships with existing clients
• Achieve monthly sales and collection targets
• Identify and approach new customers in the assigned territory

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, International
• Good English
• Freshers can apply
• Type: International, Domestic, Inbound
• Languages: Hindi, English
• You are target-driven and persuasive

Salary

Compensation: ₹20,000 – ₹35,000 per month.

Job details

• Work location: Mohali, Punjab
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 30
• Shift: 7:00 PM - 4:00 AM | Monday to Sunday (Rotational week off) Shift is available International and Domestic process
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Kabalikrut Group reviews applications regularly.