Email Support Executive

Looking for an Email Support Executive role in Parvat Patiya, Surat? Kabir Textile is hiring now. Salary is up to ₹14,000/month.

In the employer’s words

We Are Saree Selling Online Ecommerce Brand.Customer Email Support Reply Karna He. Whatsapp Chat Support Karna He, Call Handaling Customer Support Work In Online Office. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Hindi and English, Complaint handling, Typing speed, Active listening
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and customer-first

Salary and benefits

You will be paid ₹13,000 – ₹14,000 per month.

What you will do

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: Parvat Patiya, Surat, Gujarat
• Openings: 1
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Timings: 10:00 am - 6:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Kabir Textile reviews applications regularly.