Telecaller

Kadam Marketing Limited (Kadam Marketing Ltd) has an opening for a Telecaller based in Nehru Place, Delhi. Salary is up to ₹15,000/month.

In the employer’s words

Telecallers Have To Initiate A Telephonic Connection With Existing And Potential Clients To Generate Sales. They Are Ideally Excellent At Verbal Communication And Passionate About Customer Service. Job Profiles May Vary, But They Typically Have To Take Up Inbound Marketing Calls And Provide Outstanding Customer Support. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English

Salary and benefits

The salary for this role is ₹12,000 – ₹15,000 per month.

What the job involves

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Work location: Nehru Place, Delhi, Delhi
• Vacancies: 1
• Job type: Full time
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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